Privacy policy

This policy explains how IHS handles personal data submitted through this website. The data-controller details are stated below.

1. Data controller

The website operator identified in the Imprint is the data controller for enquiries submitted through this website.

2. Data we process

When you submit an enquiry, we process the contact and project information you provide, technical request metadata needed for security, and the consent record attached to the submission. We do not ask for special-category personal data.

3. Purpose and legal basis

We process enquiry data to respond, evaluate a potential business relationship and keep appropriate business records. The legal basis may be steps prior to contract, legitimate interests in B2B communication, consent where required, and legal obligations.

4. Recipients and transfers

Authorised IHS personnel and contracted service providers may access data only as necessary. Project details are not shared with delivery partners without an appropriate basis and scope. Any transfer outside the EEA will use an applicable safeguard.

If automated abuse protection is enabled, Cloudflare Turnstile processes technical request data for security verification. The widget and its third-party script are loaded only when configured by the website operator.

5. Retention

Enquiry records are retained for the time needed to respond and manage a potential business relationship. They may be kept longer where required by contract, legitimate interests or law, and are then deleted or anonymised.

6. Your rights

Depending on the applicable law, you may request access, correction, deletion, restriction, portability or object to processing, and may complain to the competent supervisory authority.

7. Contact and changes

Use the contact details on this website for privacy requests. Material policy updates will be shown here with a new effective date.

Last updated: 24 July 2026.